返金ポリシー
RETURNS POLICY
All sales are final from the point of sale, returns may be considered at the discretion of Lazaci, but not guaranteed, if your Lazaci Tag has been broken, then the product is deemed non-refundable.
Please ensure you are happy with your order before purchasing, pleae visit our social media for more detailed images of products you are interested in.
We do not offer an exchange service.
All items are quality controlled checked for any faults before they are dispatched to customers, If you received a damaged item. Please contact us immediately.
Orders that require a refund must be returned new, unused, and with all labels and garment secure tags still attached.
Items received that are damaged, soiled or altered in any way may not be accepted and may be sent back to the customer. Only until your return has been successfully received and checked by our quality team will you receive your refund. Refunds may take 7-14 days upon arrival.
Any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.
Items must be returned in their original packaging to ensure they are adequately protected in transit.
If we accept your refund our policy lasts 7 days.
If 7 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the Lazaci CERTIFIED tag unbroken. Images must be sent to us via email or we may email you requesting clear pictures of the products you wish to return.
Several types of goods are exempt from being returned. Perishable goods such as underwear, socks and headwear cannot be returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without emailing us first info@lazaci.com or messaging us through the contact us page.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded
Any item that is returned more than 7 days after delivery with not be refunded.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@lazaci.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We do not offer an exchange service.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.